At TM Craft Beers, we are committed to ensuring that you are completely satisfied with your purchase. Here is our simple and straightforward returns and cancellation policy:
Cancellations: You have the freedom to cancel your order at any time before it has been dispatched. If your order has not yet shipped, we will cancel it immediately upon request and issue a full refund with no penalties.
Returns: If for any reason you wish to return your purchase, we accept returns under the following conditions:
- The items must be returned in their original condition.
- The return must be initiated within 10 days from the date of delivery.
To initiate a return, please contact us using the provided contact information on our website. Once we receive the returned items and confirm their condition, we will process your refund in full.
We strive to do the right thing by our customers. If you encounter any issues or are dissatisfied in any way, please reach out to us. We will make every effort to resolve your concerns and ensure that your experience with us is positive.
